Shipping Policy

Once your purchase has been completed, you agree to the Shipping Policy outlined below.

Shipping & Delivery

Golden Vale Hoof Care supplies hoof care products and related items for cattle owners.

All orders are subject to availability and are dispatched as quickly as possible.

Delivery times may vary depending on stock levels, courier services, and delivery location. Estimated delivery times will be communicated where possible, but delays may occur due to circumstances beyond our control.

If a product is out of stock, you will be notified and informed of the expected dispatch timeframe.

Order Processing

Orders are processed on working days only
We make every effort to dispatch in-stock items promptly
Dispatch confirmation may be sent by email once your order has been shipped

Shipping Responsibility & Liability

All products are carefully inspected before dispatch.

Once an order has been handed over to the courier, Golden Vale Hoof Care cannot be held responsible for damage, delays, or loss caused during transit. Customers are advised to inspect their delivery upon arrival.

Any visible damage or missing items must be reported as soon as possible after delivery.

Non-Delivery & Claims

Claims for non-delivery, damaged goods, or missing items must be reported within 7 days of the expected delivery date by contacting:

📧 Declan@goldenvalehoofcare.ie

Failure to report issues within this timeframe may result in claims being declined.

Access & Delivery Information

Customers are responsible for ensuring that correct delivery details are provided at checkout.

Golden Vale Hoof Care cannot be held responsible for failed deliveries due to incorrect or incomplete address information.

If your delivery location has access restrictions or special instructions, please inform us at the time of ordering.

Pricing & Charges

Every effort is made to ensure shipping and product prices are accurate.

Golden Vale Hoof Care reserves the right to adjust pricing in the event of changes to courier fees, fuel surcharges, or other associated delivery costs.